Frequently Asked Questions➣ 7th Heaven crashes and gives an error message when I open it.
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Try these one-by-one...
1. Go to C:\Users\<username>\AppData\Roaming\7thWorkshop and delete everything. Try to repoen 7th Heven. If it opens successfully, you will need to redo your Workshop -> Settings
2. Go to [gamedir]\mods\7th Heaven\temp and delete all the .iro files (they will usually be 0 KB in size). Try to reopen 7th Heaven.➣ 7th Heaven crashes and gives an error message when I immediately click Launch Game.Workshop -> Settings
is not set up properly. Recheck all the paths to make sure they point to the correct folders. Pointing to folders that don't exist or misspelling anything could cause a crash at launch.➣ The game runs but crashes shortly after I click Launch Game.
7th Heaven v1.55 will crash if you have any open save blocks. Either create a save in every block before launching the game, or revert back to v1.54 to fix the issue.
Previous versions can be downloaded in the 7H Tool thread: http://forums.qhimm.com/index.php?topic=14490.0➣ The game window opens and closes immediately with no message after I click Launch Game.
Your sound device is not setup correctly in FF7Config. Run the Game Converter again, choosing the Overwrite option, and be sure to select the correct sound device in FF7Config.➣ For whatever reasons, I need to start over with a fresh install.
If you have modded your game folder before, particularly with installers like Bootleg Configurator, The Reunion, etc., then the registry keys aren't cleaned properly to work with 7th Heaven.
1. Uninstall Final Fantasy VII.
2. Delete all the junk files in the game directory.
2. Run this to clean FF7 registry keys: DOWNLOAD
3. Run CCleaner (optional but free): DOWNLOAD
4. Install Final Fantasy VII and begin at STEP 1
again.➣ Battle encounters are showing the wrong enemies.
You need to start modding with a fresh install (no previous FF7 modded installs). Follow the procedure above for setting up a fresh install.➣ How do I uninstall a mod?
Under the Library
tab, right-click the Installed
button and select the Uninstall
option.➣ How do I update a mod when 7th Heaven shows a mod has been updated?
Under the Library
tab, right-click the Installed button and select the Update Type
you prefer. This needs to be done for each mod category. If you select Notify Me
, then you can go to the Catalog
tab and click the Update
button to download and install the update. If you select Update automatically
, then 7th Heaven will automatically download and install updates next time it opens or when you select Workshop -> Check subscriptions now
.➣ 7th Heaven gives a download error and the quota exceeded. What do I do?
Wait patiently. This is a Google Drive issue with their limitations on how much the files can be accessed. It "should" resolve itself within 24 hours, but keep checking every day if it doesn't. On one occasion, I had to wait about 72 hours.➣ I get an "Error Downloading..." message when I download from the Catalog. Is something wrong?
No, everything is okay. Downloads will pull from two providers, MEGA and Google Drive. When you see this message, it just means that MEGA has exceeded its bandwidth limit for the time being. It will then proceed to download from Google Drive.
When it says the mod installed after downloading, everything is okay ➣ Does this support multiple languages?
At the moment, no. You will need to use the English version of the game.➣ "GLITCH: missed palette write to external texture" --- I sometimes get this message when entering different field scenes. Is this a bug?
No, it's not a bug. That is a debug message from Aali's Custom Driver v0.8.x. In previous versions (v0.7.11b or older), this message could be activated/deactivated from the ff7_opengl.cfg but that is no longer the case. The message will only appear the first time you enter the field scene and will not appear again after any further visits.➣ "Source Files are not compatible" --- I get this message when running the Game Converter. What do I do?
Easy. Don't pirate and buy the game. We are very fortunate to have Square Enix leave us to our work, and supporting legal copies is a very big reason for it. That aside, the game is still inexpensive and the mods alone will give your money's worth.➣ I'm getting red error messages at the bottom of the screen and no music is playing.
This is because the new Aali Custom Driver 0.8.1b uses the [gamedir]\music\vgmstream folder to play music ingame. The Media - Music and Sounds category in the Catalog places its selected mods into this folder, but if you have not downloaded that mod category, then the folder is left empty.
To fix this, copy/cut the .ogg music files from the [gamedir]\data\music_ogg folder and paste them into the [gamedir]\music\vgmstream folder OR download the Media - Music and Sound category from the Catalog and choose a music mod.➣ I've clicked "Check subscriptions now" but the Catalog tab is not showing any mods.
In the Catalog tab, click the Search button to refresh the page.➣ The spacing of the menu text is squished together.
Read STEP 3 again about using the correct .exe for certain mods that are activated.➣ 7th Heaven will crash when I click the preview button for the music options.
7H has a bug that allows previews for imported folders, but crashes with imported IROs. The Catalog is in IRO format.