Game crash on launch

[Vaeros]

I had the game running smoothly about 2 months ago then stopped playing for awhile. Launched it again the other day and it's crashing with the "Oops something bad has happened" error. App log shows unhandled exception after Initialize DD/D3D End.

I've seen a few other posts recently that are having the same problem and the go to solution seems to be making sure that the Sound device is set when running the converter. Well, the device is set and I'm still getting a crash.

I disabled Menu overhaul and can launch the game fine with the ff7.exe and the mods work, except for MO of course. I've reinstalled multiple times in different directories after cleaning the registry but no dice. I've not changed anything on my PC either, except for Windows and Video Driver Updates.

APP Log:

Spoiler: show

[00000000] INFO: FF7/FF8 OpenGL driver version 0.8.1b
[00000000] INFO: Auto-detected version: FF7 1.02 US English
[00000000] INFO: NVIDIA Corporation GeForce GTX 970/PCIe/SSE2 4.5.0 NVIDIA 368.22
[00000000] INFO: OpenGL 2.0 support detected
[00000000] INFO: Found swap_control extension
[00000000] INFO: Max texture size: 16384x16384
[00000000] INFO: Original resolution 640x480, window size 1920x1080, output resolution 1920x1080, internal resolution 3840x2160
[00000000] INFO: Shader limits: varying 124, vert uniform 4096, frag uniform 4096
[00000000] INFO: FFMpeg movie player plugin loaded
[00000000] INFO: FFMpeg version SVN-r25886, Copyright (c) 2000-2010 Fabrice Bellard, et al.
[00000000] INFO: VGMStream music plugin loaded
[00000000] INFO: Loading external library Multi.dll
[00000000] LOCK UNLOCK TEST
[00000001] MATRIX INITIALIZE
[00000001] INITIALIZE DD/D3D END
[00000001] : unhandled exception

Profile Details

Spoiler: show

Miscellaneous - Dynamic Cloud Weapons
   ID: 5d6a46f7-b0b0-43b1-88cb-f54de763c5b1
   Version: 2.0
   CloudSword = 1
   Sword = 0
   Dynamic = 1
   HQW = 1
Miscellaneous - Team Avalanche Fields
   ID: 72152e09-7b5c-4942-8465-afa154e20b08
   Version: 2.0
   field_ta = 1
Battle Models - Weapons
   ID: fe92e17c-f60d-4cf5-9c79-889f93d1edcb
   Version: 2.0
   weapons_aerith = 3
   weapons_caitsith = 1
   weapons_cloud = 0
   weapons_sephiroth = 1
   weapons_yuffie = 1
Field Models - Objects
   ID: 7f1274cf-3bf8-4ae6-a722-d2f374c902fc
   Version: 2.0
   huge_materia = 1
   materia = 2
   potions = 1
   save_point = 4
Battle Models - Characters
   ID: 1917178d-5ef1-42e2-9c5c-58045588b3f4
   Version: 2.0
   models_aerith = 0
   models_barret = 4
   models_caitsith = 1
   models_cid = 0
   models_cloud = 1
   models_redxiii = 0
   models_sephiroth = 1
   models_tifa = 1
   models_vincent = 0
   models_yuffie = 0
Battle Models - Enemies
   ID: 267ef1d2-599c-4f4d-860c-b838f402c587
   Version: 2.1
   models_diamond = 1
   models_frogs = 2
   models_scorpion = 1
   models_jenova = 1
   models_joker = 1
   models_life_form = 1
   models_motorball = 1
   models_ruby = 2
   models_soldiers = 1
   models_sweeper = 1
Battle Textures
   ID: ad83c8b5-249d-41f9-84a4-cd35200da6af
   Version: 2.0
   battle_bg = 3
Gameplay - Tweaks and Cheats
   ID: 3dbdfa3b-d97f-4cfc-9db8-223dbe0152bc
   Version: 2.1
   ar = 0
   cf = 0
   dm = 0
   isl = 0
   i = 0
   li = 0
   lcs = 1
   lt = 1
   nrb = 0
   spa = 1
   sc = 0
   sbo = 0
Field Models - Non-Player Characters
   ID: d329bc05-3dc0-4f35-94aa-632986f47194
   Version: 2.3
   models_base = 2
   models_biggs = 3
   models_jessie = 3
   models_wedge = 3
Field Models - Main Characters
   ID: efe1b0ec-6ce3-43f7-9659-f1bc9d36f60c
   Version: 2.0
   models_aerith = 4
   models_barret = 8
   models_caitsith = 2
   models_cid = 3
   models_cloud = 0
   models_redxiii = 4
   models_sephiroth = 2
   models_tifa = 5
   models_vincent = 3
   models_yuffie = 2
Field Textures - Part 1
   ID: 5ee78f47-6a2d-4981-8be5-c9afa763b965
   Version: 2.0
   field_bg = 1
Field Textures - Part 2
   ID: 63c6df8c-971a-47f0-aac5-da4290f36058
   Version: 2.0
   field_bg = 0
Media - Movies
   ID: 4f61f4cf-6733-4503-93f4-ed7fdfee21a6
   Version: 2.0
   movie = 1
Media - Music and Sound
   ID: 2bdd4a94-4b06-46ca-af0a-37b9dfef25aa
   Version: 2.0
   music = 1
   sound = 0
Menu - Avatars and Backdrops
   ID: aec06415-0f12-410b-ac43-f4e89e363729
   Version: 2.1
   avatars_aerith = 1
   avatars_barret = 1
   avatars_cait_sith = 1
   avatars_chocobo = 1
   avatars_cid = 1
   avatars_cloud = 1
   avatars_cloud_young = 1
   avatars_red_xiii = 1
   avatars_sephiroth = 1
   avatars_tifa = 1
   avatars_vincent = 1
   avatars_yuffie = 1
   game_over = 1
   prelude = 3
   start_menu = 10
Minigames - Motorbike Chase
   ID: 0e17da17-403b-4c59-ba05-69985c432368
   Version: 2.0
   models = 1
   textures = 1
Minigames - Fort Condor
   ID: 45b14862-3d58-41dc-a9d8-bd1f878ccf38
   Version: 2.0
   fort_condor = 1
Minigames - Chocobo Race
   ID: ee718ab3-0aa5-43b2-b7bc-82c69fcd19d0
   Version: 2.0
   avatars = 1
   chocobo = 1
   cid = 1
   cloud = 2
   jockey_1 = 1
   jockey_2 = 1
   textures = 1
   tifa = 1
Spell Textures
   ID: b97373a2-aa9f-40e3-9a3d-aeaa846391d4
   Version: 2.1
   magic = 2
   coin = 0
   limit = 1
The Reunion - Beacause and Menu Overhaul
   ID: 3ee8d570-ac8b-471e-ad3f-53de21248652
   Version: 2.1
   beacause = 0
   menu = 1
   break = 0
   hand = 0
   nbb = 0
   ncb = 0
World Models - Characters
   ID: a5b9a2f3-c9e3-4cbb-947a-1489ebeeb921
   Version: 2.0
   world_models = 0
World Models - Enemies
   ID: 0d0cc481-4cc3-4e7e-9529-fa7077b38615
   Version: 2.0
   diamond = 2
   emerald = 1
   ruby = 1
   ultima = 1
World Models - Vehicles
   ID: 0e056cf4-7b37-49e1-aa9e-c57bc73db954
   Version: 2.0
   buggy = 1
   chocobo = 1
   highwind = 1
   submarine = 1
   tiny_bronco = 1
World Textures
   ID: 35e0906d-7da4-4da2-b10d-87149d291a38
   Version: 2.0
   world_bg = 3

FF7_GC

Spoiler: show

FF7 GameConverter, Version 7th Heaven
Creator: Kompass63
Editor: EQ2Alyza

Start running at    Date: Tue 05/31/2016    Time: 14:42:22.24
Active code page: 437
ActualPath C:\Users\Metalmills\AppData\Local\Temp\7ZipSfx.001


You are running "Windows 7 Ultimate" on a 64 Bit Operating System (AMD64)

Real Management 32Bit WOW64

This patch is already applied.
Variables are taken from GameConverterKeys.

Unpatch?
Overwrite?
End?
Selection is:   Overwrite


Patching...

Copying Registry Keys...

Setting GC Registry Keys...

HKLM\SOFTWARE\Square Soft, Inc.\Final Fantasy VII\GameConverterkeys


Setting language to en...

Detecting drive letter for FF7 Discs...

Drive letter for FF7DISC1 --- F:\


Original release detected...

A "movies" folder has been placed into the data folder of your game directory...
TYPE the path to this "movies" folder, then press ENTER.

EXAMPLE: "C:\Games\Final Fantasy VII\data\movies" (parenthesis included)


Movies not found...

If custom Movies are located somewhere, change the "MoviePath" Registry Key entry at:
HKLM\SOFTWARE\Square Soft, Inc.\Final Fantasy VII


Movies path found at...

"C:\Games\SquareSoft\Final Fantasy VII\data\movies\"

Copying English Files...

Copying 1.02 patch for ff7.exe...

Copying Aali's Custom Driver, version 0.8.1b...

Moving OGG music files...

Adding more Registry Keys...
Adding Registry Keys to HKLM\SOFTWARE\Square Soft, Inc.\Final Fantasy VII
Adding Registry Keys to HKLM\SOFTWARE\Square Soft, Inc.\Final Fantasy VII\1.00\Graphics
Adding Registry Keys to HKLM\SOFTWARE\Square Soft, Inc.\Final Fantasy VII\1.00\MIDI
Adding Registry Keys to HKLM\SOFTWARE\Square Soft, Inc.\Final Fantasy VII\1.00\Sound
Adding Registry Key to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\FF7app.exe

Please check over the settings for FF7Config...

1) Sound tab should have a Sound device set. Do NOT leave it blank.
2) Perform the Sound and MIDI tests.
3) Graphics tab can be ignored.
4) Click OK when finished.

Inserting Multi.dll, Hext.dll, and Languagefile...

Patching FF7anyCDv2...

Install the Laptop Keyboard Patch?
(Choose YES if keyboard does NOT have a NUMPAD)
NO

Patching complete.

Check FF7_GC.log for details.


called with ""C:\Users\Metalmills\AppData\Local\Temp\7ZipSfx.001\FF7_GameConverter_7H.bat""
Arguments: "C:\Users\Metalmills\AppData\Local\Temp\7ZipSfx.001\FF7_GameConverter_7H.bat"

PROCESSOR_ARCHITECTURE:          x86
PROCESSOR_ARCHITEW6432:          AMD64
Actual Path:                     C:\Users\Metalmills\AppData\Local\Temp\7ZipSfx.001
Product Name:                    Windows 7 Ultimate
Architecture:                    AMD64
Running in Modus                 32Bit WOW64
OS Bit Version                   64
Reg-Keyname Steam                HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Steam App 39140
Reg-Keyname Re-Release           HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{141B8BA9-BFFD-4635-AF64-078E31010EC3}_is1
Reg-Keyname 1                    HKLM\SOFTWARE\Square Soft, Inc.
Reg-Keyname 2                    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\FF7app.exe
Reg-Keyname 3                    HKCU\SOFTWARE\Classes\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\Square Soft, Inc.
Steam Release is present:         
Steam Release Path:               
Re-Release is present:           
Re-Release Path:                 
Original Release is present:     Yes
Original Release Path:           c:\games\squaresoft\final fantasy vii
Destination Path:                c:\games\squaresoft\final fantasy vii
Source Path:                     c:\games\squaresoft\final fantasy vii
Videos Path:                     C:\Games\SquareSoft\Final Fantasy VII\data\movies
Original Videos Path:            F:\FF7\Movies
Original Language                en
Converted Language               en
Original Drive Letter:           F:\
Converted Drive Letter:          F:\
and now clear up Variables...
Ending at           Date: Tue 05/31/2016    Time: 14:43:29.05

All installs were ran as Administrator and I've tried to troubleshoot this to the best of my ability. Still, I feel like I'm missing something simple and would appreciate a fresh set of eyes if anyone has the time.

[MrTurdFerguson]

I am having the same issue and cannot find a solid solution other than re-installing all over again.

I am not terribly familiar with Windows as I am with Mac, but I have checked Workshop > OpenGL Driver Configuration and Workshop > Settings. I have removed the Menu mod with "Because" in it since I saw a post concerning that.

Here is a video of what is happening if anyone can diagnose it that way. http://screencast.com/t/fXTApCiqQz

If you need further information I can get it, I'm not sure how at the moment.

[EQ2Alyza]

I've seen a few other posts recently that are having the same problem and the go to solution seems to be making sure that the Sound device is set when running the converter. Well, the device is set and I'm still getting a crash.

This solution is only when you Launch Game and the game window opens and closes immediately. You don't get the "Opps..." crash message for it. I am on vacation, so I can't problem solve this deeply right now, but I will look into it when I get back home this weekend.

If you're using MO, have you set Workshop -> Settings -> FF7 Exe to launch with the ff7_mo.exe? If you're using MO + Beacause, then you launch with ff7_bc.exe.


@MrTurdFerguson - Post your APP.log, Profile Details, and FF7_GC.log so we can compare to the OP.

[MrTurdFerguson]

I am running Windows 10 and a new update just occurred right before I posted this. I forgot to mention that. Previously it had been working just fine for a couple of months.

The APP.log file in the Steam folder is blank. Is there somewhere else I can look for this data?

I'm not sure where to get the FF7_GC.log.

From the Event View:

Spoiler: show

Log Name:      Application
Source:        EasyHook
Date:          8/20/16 11:50:34 AM
Event ID:      0
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      CHASEFIELD292C
Description:
[comment]: SUCCESS: Assembly.Load(7thWrapperLib, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EasyHook" />
    <EventID Qualifiers="0">0</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-08-20T15:50:34.534283800Z" />
    <EventRecordID>1075</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CHASEFIELD292C</Computer>
    <Security />
  </System>
  <EventData>
    <Data>[comment]: SUCCESS: Assembly.Load(7thWrapperLib, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null)</Data>
  </EventData>
</Event>

Profile Details:

Spoiler: show

Miscellaneous - Dynamic Cloud Weapons
   ID: 5d6a46f7-b0b0-43b1-88cb-f54de763c5b1
   Version: 2.0
   CloudSword = 1
   Sword = 2
   Dynamic = 1
   HQW = 1
Battle Models - Weapons
   ID: fe92e17c-f60d-4cf5-9c79-889f93d1edcb
   Version: 2.0
   weapons_aerith = 3
   weapons_caitsith = 1
   weapons_cloud = 0
   weapons_sephiroth = 1
   weapons_yuffie = 1
Battle Models - Characters
   ID: 1917178d-5ef1-42e2-9c5c-58045588b3f4
   Version: 2.0
   models_aerith = 1
   models_barret = 4
   models_caitsith = 1
   models_cid = 1
   models_cloud = 7
   models_redxiii = 1
   models_sephiroth = 1
   models_tifa = 4
   models_vincent = 3
   models_yuffie = 2
Battle Models - Enemies
   ID: 267ef1d2-599c-4f4d-860c-b838f402c587
   Version: 2.1
   models_diamond = 1
   models_frogs = 2
   models_scorpion = 1
   models_jenova = 1
   models_joker = 1
   models_life_form = 1
   models_motorball = 1
   models_ruby = 1
   models_soldiers = 1
   models_sweeper = 1
Battle Textures
   ID: ad83c8b5-249d-41f9-84a4-cd35200da6af
   Version: 2.0
   battle_bg = 3
Field Models - Non-Player Characters
   ID: d329bc05-3dc0-4f35-94aa-632986f47194
   Version: 2.3
   models_base = 2
   models_biggs = 3
   models_jessie = 3
   models_wedge = 3
Field Models - Main Characters
   ID: efe1b0ec-6ce3-43f7-9659-f1bc9d36f60c
   Version: 2.0
   models_aerith = 4
   models_barret = 8
   models_caitsith = 2
   models_cid = 3
   models_cloud = 0
   models_redxiii = 4
   models_sephiroth = 2
   models_tifa = 5
   models_vincent = 3
   models_yuffie = 2
Field Textures - Part 2
   ID: 63c6df8c-971a-47f0-aac5-da4290f36058
   Version: 2.0
   field_bg = 1
Minigames - Chocobo Race
   ID: ee718ab3-0aa5-43b2-b7bc-82c69fcd19d0
   Version: 2.0
   avatars = 1
   chocobo = 1
   cid = 1
   cloud = 1
   jockey_1 = 1
   jockey_2 = 1
   textures = 1
   tifa = 1
Minigames - Motorbike Chase
   ID: 0e17da17-403b-4c59-ba05-69985c432368
   Version: 2.0
   models = 1
   textures = 1
Spell Textures
   ID: b97373a2-aa9f-40e3-9a3d-aeaa846391d4
   Version: 2.1
   magic = 2
   coin = 1
   limit = 9
World Models - Characters
   ID: a5b9a2f3-c9e3-4cbb-947a-1489ebeeb921
   Version: 2.1
   world_models = 1
   cid_world = 2
   cloud_world = 5
   tifa_world = 4
World Models - Enemies
   ID: 0d0cc481-4cc3-4e7e-9529-fa7077b38615
   Version: 2.0
   diamond = 1
   emerald = 1
   ruby = 1
   ultima = 1
World Textures
   ID: 35e0906d-7da4-4da2-b10d-87149d291a38
   Version: 2.0
   world_bg = 3

[EQ2Alyza]

Run the Game Converter again and choose the Overwrite option. FF7 is very sensitive with its registry keys, and I've noticed that driver updates on your computer can sometimes cause the game to stop working.