Qhimm.com Forums

Miscellaneous Forums => Troubleshooting => Topic started by: ZeRo5525 on 2012-03-23 09:18:07

Title: Black Screen, help needed
Post by: ZeRo5525 on 2012-03-23 09:18:07

I installed all of the mods that bootleg told me to after i chose the settings i wanted.  I start the game and i see the "SquareSoft" logo and then nothing, no sound or video and the game says something like "Something really bad has happen" i tried searching the forums for answers but i couldnt find one with my particular problem.

Title: Re: Black Screen, help needed
Post by: UGerstl on 2012-03-23 12:41:01

Hi ZeRo5525,

i need the following data for further analysis:

• Used options (BFE.exe -> Presets:SAVE)
  
  
• FF7 \ Bootleg.log
  
  
•    FF7 \ APP.log
  ( FF7 \ FF7Music \ APP.log )
  ( FF7 \ FF7Music \ FF7Music.log )
  
  
• FF7 \ ff7_opengl.cfg
           ff7input.cfg
  
  
• FF7 \ FF7Music \ FF7MUSIC.ini
                            plugin.ini
  
  FF7 \ FF7Music \ Ficedula \ FF7MUSIC.ini
  
  FF7 \ ficedula \ FF7MUSIC.ini
                          plugin.ini
  
  
• Run dxdiag.exe -> SAVE:DxDiag.txt
  

Upload the compressed (.zip/.rar/.7z)  files (please make one archive) onto MediaFire (http://www.mediafire.com/).

Title: Re: Black Screen, help needed
Post by: UGerstl on 2012-03-25 16:36:35

Your configuration

  Operating System: Windows 7 Professional 64-bit (6.1, Build 7600)

               Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz

                  Memory: 12.288 MB

    User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)


             Card name: NVIDIA GeForce GTX 560

 Dedicated Memory: 2014 MB

         Current Mode: 1920 x 1080     (60 Hz) (32 bit)
           Native Mode: 1920 x 1080(p) (60 Hz)

  Driver File Version: 8.17.0012.8562 (English)


! NVIDIA driver is not up-to-date -> 296.10 (http://www.nvidia.com/object/win7-winvista-64bit-296.10-whql-driver.html)

---

Bootleg.log

Congratulations, your installation was successful. (no errors found)

---

ff7_opengl.cfg

   use_pbo = yes

Because:  Card name: NVIDIA

---

APP.LOG

Code: [Select]

ERROR: could not open file C:\Square Soft, Inc\Final Fantasy VII\ff7input.cfg
The ff7input.cfg file is created when you can change your
menu settings after Cloud jump's off the train (intro).

Code: [Select]

ERROR: unhandled exception
You don't have installed the Service Pack 1 :  Build 7600

Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) (http://www.microsoft.com/download/en/details.aspx?id=5842)
windows6.1-KB976932-X64.exe  >Download (http://www.microsoft.com/downloads/info.aspx?na=41&srcfamilyid=c3202ce6-4056-4059-8a1b-3a9b77cdfdda&srcdisplaylang=en&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f0%2fA%2fF%2f0AFB5316-3062-494A-AB78-7FB0D4461357%2fwindows6.1-KB976932-X64.exe)<


Start Windows Update after the
installation of Service Pack 1.