Oops, I didn't notice before, silly me.
Here's contact information for the Australia offices. I don't know 'em, except that I pulled it off their public website and they're policies may differ (but I hear Australians are a little more easy going then the Americans on this side of the Pacific.)
<snip>
Electronic Arts Pty. Ltd.
P.O. BOX 432
Southport Qld 4215, Australia
Hotline Information:
For Technical and Game Hints and Tips, phone the EA Hotline: 1902 261 600 ($1.65 per min. inc GST) 7 days a week 10 AM - 8 PM. If you are under 18 years of age parental consent is required.
</snip>
Good luck; btw, what ARE those links? Those aren't ISO images or anything, are they?
--Sir Sanjiyan