Personnally, I try to be as nice as possible with newbies, but this isn't always easy. Recently I got ruder because I really got annoyed of them. I did not release anything but I still get requests for some stuff...
Also, while regular members like the Staff members, DLPB or myself see these kinds of requests, we are wondering if they are kidding us, sometimes.
And now, I will put up an answer for everything people ask :
To edit anything, use an hex-editor.
To answer any question, ask Google.
To make any request, use your eyes, not your fingers.